Privacy Policy
Last Updated: 2025
Welcome to the grove of Black Oak Magick. Your privacy is a sacred trust, and we are committed to protecting it. This Privacy Policy outlines how Black Oak Magick (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, purchase our products, or book our services.
We are based in California, USA, and this policy includes provisions to comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our services to you. The types of personal information we may collect include:
Personal Identifiers: Your full name, email address, phone number, shipping address, and billing address when you make a purchase or complete an intake form.
Sensitive Personal Information: Information you voluntarily provide on our client intake forms for services like Reiki, which may include details about your physical, mental, or emotional well-being. This information is collected solely to provide a safe and effective session and is held in the strictest confidence.
Payment Information: We collect and process payment card details through our secure third-party payment processors (e.g., Stripe, PayPal). We do not store your complete credit card information on our servers.
Commercial Information: A record of products or services you have purchased, considered, or inquired about.
Internet and Technical Information: When you visit our website, we may automatically collect your IP address, browser type, device information, and information about your interaction with our site (e.g., pages visited) through cookies and similar technologies.
Communications: Records and copies of our correspondence are available upon request.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services: To schedule and conduct Reiki sessions, dream interpretations, and cartomancy readings. Information from intake forms is used to tailor the session to your needs.
To Fulfill Your Orders: To process payments, ship physical products (candles, oils), and deliver digital products.
To Communicate With You: To send booking confirmations, shipping notifications, respond to your inquiries, and provide customer support.
For Marketing and Promotions: To send you newsletters or promotional materials about new products or services, but only with your explicit consent (opt-in). You may opt out at any time.
To Improve Our Website: To analyze website usage, improve our offerings, and enhance the user experience.
For Legal and Safety Reasons: To comply with legal obligations, enforce our Terms of Service, and protect the rights, property, and safety of our business and our clients.
3. How We Share Your Information
We do not sell your personal information. We will not share your personal information with third parties except in the limited circumstances described below:
Service Providers: We may share information with trusted third-party companies that assist us in operating our business, such as payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, UPS), and our website or e-commerce host (e.g., Shopify, Squarespace). These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
4. Your Rights Under the CCPA/CPRA
If you are a California resident, you have the following rights regarding your personal information. We extend these rights to all of our clients, regardless of location.
The Right to Know and Access: You have the right to request what personal information we have collected, used, and disclosed about you over the past 12 months.
The Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions (e.g., we may need to retain information to complete a transaction, for legal compliance, or security purposes).
The Right to Correct: You have the right to request the correction of inaccurate personal information that we maintain about you.
The Right to Opt-Out of Sale/Sharing: We do not sell personal information, so there is no need to opt out of the sale of your data.
The Right to Limit Use of Sensitive Personal Information: You have the right to request that we limit the use of your sensitive personal information (such as health data from an intake form) to that which is necessary to perform the services you have requested.
The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality of goods or services.
How to Exercise Your Rights:
To exercise any of these rights, please contact us. We will need to verify your identity before processing your request and will respond within the timeframes required by law.
5. Cookies and Tracking Technologies
Our website uses cookies (small text files placed on your device) to help our site function, such as keeping items in your shopping cart, and to analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to satisfy any legal, accounting, or reporting requirements.
8. Children’s Privacy
Our website, products, and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Black Oak Magick
Website: www.blackoakmagick.com